TERMS AND CONDITIONS
Please read our Terms and Conditions before booking an appointment.
1. PAYMENT OF FEES:
The responsibility for payment remains solely with the patient.
If you have an insurance policy that will cover payment for your session, please advise us of the details as soon as possible. Please check how the insurers will pay for your session, whether this is by direct payment or reimbursement.
If session payment is made directly by the insurance company, any excesses or non payment by the insurance company will result in an invoice being sent to you, and you will be liable for any outstanding payment.
2. CANCELLATION POLICY:
Should you need to cancel a scheduled appointment with us, we require at least 24 hours notice.
Failure to give us notice, means that we cannot book in any other patients to the time slot and will therefore be considered a missed appointment, and the standard fee will be payable.
If you arrive late for your appointment, we will do our best to deliver your full appointment slot time. However, this may not always be possible and your full appointment fee will still stand.
Missed appointments are classified as cancelled without adequate notice, and therefore the full appointment fee will be payable.